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IS Technical Support Specialist III
Department Name: 3L810:ITS Information ServiceJob Summary: UK Information Technology Services' Technical Support Services (TSS) Division seeks to employ an Information Technology Support Specialist III to drive standardization and provide customer support utilizing industry best practices and tools. Duties include, but are not limited to, managing service incidents and requests sourcing direct from customers, co-workers, direct line supervisor and the campus service desk. In addition, responsibilities include providing design, development, and testing of computer systems for the enterprise; providing security profiling, maintenance releases and upgrades to computers, backup, restore activit
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