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Bellarmine University
Louisville, Kentucky
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Specialist, CRM Operations - Western Kentucky University
Location: Bowling Green, KY Category: Staff Posted On: Mon Nov 28 2022 Job Description: The CRM Operations Specialist supports WKU's strategic enrollment management initiatives using CRM software, currently Slate by Technolutions. The CRM Operations Specialist reports to the CRM Manager/Data Analyst and assists with the day-to-day operations of the CRM platform, including the development and maintenance of fields, prompts, rules, data mappings, queries, forms, event templates, dashboards, and portals. This role collaborates with the communications team to deliver dynamic communications to constituents, including email and SMS messages, and ensures communications are delivered to the correct audience. The CRM Operations Specialist will develop queri
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