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University of Kentucky
Lexington, Kentucky
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Patient Financial Services Rep/UKHC
Department Name: H4027: REV Cycle MGT-PFEJob Summary: Under the direction of the Assistant Director and Patient Advocate Supervisor, the Patient Financial Services Representative is responsible for the resolution of uninsured inpatient and outpatient accounts by screening the patient for financial assistance, disability and Medicaid. The representative is expected to be familiar with hospital and departmental policies and procedures and have the ability to utilize all resources within the hospital and department to accomplish the assigned job duties. This position will also provide customer service to patients and families to help ensure that UKHC provides excellent customer service by answering questions and collec
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